Knowledge base

Ark Pushchair (4)

How does the Ark pushchair work? (8)

• Ark Bliss Canopy instructions
• Ark Snuggle instructions
• Ark Car Seat adaptors instructions

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Cleaning your Ark Pushchair (2)

• How do I clean my Ark Travel System?
• How do I wash the Ark fabrics?

Common Ark Q&As (8)

• Why are natural fabrics so important?
• Can the Ark be used for overnight sleeping?
• Do I have to take the seat off to fold the Ark Pushchair?

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Ark pushchair Spare Parts (1)

• Can I purchase spare parts for my Ark pushchair?

Baby Brezza Formula Pro Advanced (6)

How the Formula Pro Advanced works (4)

• Baby Brezza Formula Pro Advanced instructions
• How do I change the water temperature on my Formula Pro Advanced?
• Formula Pro Advanced Error Codes

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Formula Pro Advanced Settings (2)

• What setting do I need for my Formula Pro Advanced?
• My formula is not listed - what do I do?

The Accuracy of the Formula Pro Advanced (3)

• How is Formula Pro Advanced accurate?
• Why is the formula above the line on my bottle?
• Formula Pro Advanced vs Hand Scooping

Cleaning your Formula Pro Advanced (4)

• Why do I need to clean the funnel after every 4 bottles?
• How do I descale my Formula Pro Advanced?
• How should I be storing my Formula Pro Advanced long-term?

View all 4

Common Formula Pro Advanced Q&As (8)

• How easy is it to prepare a bottle with Formula Pro Advanced?
• How do I run a water only cycle on my Formula Pro Advanced machine?
• Is the Formula Pro Advanced a safe way of preparing formula for my baby?

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Formula Pro Advanced Spare Parts (1)

• Spare parts for the Formula Pro Advanced

Baby Brezza One Step Food Maker (4)

How the Baby Brezza Food Maker works (5)

• User Manual for the Baby Brezza Food Maker
• How easy is it to prepare food for my baby?
• How long do I need to steam certain foods for?

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Cleaning your Baby Brezza Food Maker (1)

• How do I clean the steam tank for my One Step Food Maker?

Common Baby Brezza Food Maker Q&As (8)

• Are the Baby Brezza One Step Baby Food Makers BPA and Phthalate Free?
• Is the Baby Brezza Food Maker dishwasher safe?
• Do I need to peel fruit and vegetables before using in the One Step Food Maker?

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Spare parts for the Baby Brezza Food Maker (1)

• Baby Brezza Food Maker spare parts

BeSafe iZi-Go Modular (2)

How the BeSafe works (4)

• BeSafe iZi-Go Isofix Base quick guide
• BeSafe iZi-Go Modular instructions
• BeSafe iZi-Go Modular quick guide

View all 4

Common BeSafe Q&As (3)

• Do I have to use an Isofix base?
• What car seats does the iZi Modular i-Size base fit?
• Why is the BeSafe Modular X1 a good car seat?

Buggyweights (3)

How the Buggyweights work (2)

• How do I attach the Buggyweights?
• Why do I need Buggyweights?

Cleaning your Buggyweights (1)

• Can I clean my Buggyweights?

Common Buggyweights Q&As (2)

• How do they stop my buggy from tipping over?
• Why do I need Buggyweights?

Cheeky Rascals Bath & Bath Support (2)

How the Baths and Bath Supports work (2)

• Baby Bath instructions
• Bath Support instructions

Common Bath and Bath Supports Q&As (5)

• Can I use more than one Bath Support?
• How long can I use the Baby Bath for?
• How long can I use the Bath Support for?

View all 5

Crane Humidifier (4)

How the Crane Humidifier works (6)

• User Manual for the Crane Humidifier
• Features of the Crane Humidifier
• How do I make the sound work?

View all 6

Cleaning the Crane Humidifier (3)

• Daily Humidifier Cleaning
• Crane Weekly Cleaning
• How to clean the Humidifier for long term storage

Common Humidifier Q&As (9)

• Common FAQs
• Do I need a filter?
• Does the machine create any noise?

View all 9

Crane Humidifier Spare Parts (1)

• Spare Parts for the Humidifier

Fred Safety Gates (4)

How the Fred Gates work (7)

• How do I fit my Fred gate?
• User Manual for Fred Screw Fit Gate - Clear
• User Manual for Fred Screw Fit Gate - Wooden

View all 7

Cleaning your Fred Gate (1)

• Fred Gate care instructions

Common Safety Gate Q&As (11)

• Will a Fred gate fit my opening?
• Why can't I fit a pressure gate at the top of my stairs?
• Choosing between a screw fit or pressure fit gate?

View all 11

Fred Safety Gates Spare Parts (1)

• A part of my Fred Gate has broken but I don't know what its called

Fred Home Safety (3)

How Fred Home Safety works (13)

• Anti Skid instructions
• Anti Tip Kit instructions
• Choke Tester instructions

View all 13

Common Home Safety Q&As (2)

• What safety standards are there for home safety products?
• How small is a choke hazard?

Babyproofing (4)

• Is baby proofing important?
• When/where should I start baby proofing?
• Why is it called Fred?

View all 4

Izmi Baby Carriers & Wraps (4)

How the Izmi carriers work (8)

• Izmi Essential Wrap instructions
• Izmi Cotton Carrier instructions
• Izmi Bamboo Wrap instructions

View all 8

Cleaning your Izmi carrier (1)

• Can I wash my Izmi carrier?

Common Izmi Q&As (13)

• Are wraps and carriers comfortable?
• Are wraps safe?
• Can I breastfeed in my carrier?

View all 13

Izmi Wrap & Carrier Videos (14)

• Izmi Wrap - How to put your Wrap on
• Izmi Wrap - Emily's tips for putting on your Wrap
• Izmi Wrap - Breastfeeding

View all 14

Korbell Nappy Bin (3)

How the Korbell bin works (2)

• Korbell liner refill instructions
• How does the Korbell Nappy Bin work?

Cleaning your Korbell Nappy Bin (1)

• What should I use to clean my Korbell Nappy Bin?

Common Korbell Q&As (7)

• Which Korbell bin is right for me?
• How long do Korbell bin liners last?
• Korbell trapdoor dimensions

View all 7

Lascal BuggyBoard (4)

How the Lascal BuggyBoard works (3)

• View the User Manual for the Lascal Buggyboard
• Which Lascal Buggyboard do I need?
• More about the Lascal Saddle Accessory

Lascal BuggyBoard Cleaning (2)

• How to clean the Buggyboard
• How to clean the Buggyboard wheels

Common Lascal BuggyBoard Q&As (5)

• Will the Lascal Buggyboard fit my pushchair?
• How can I fit my Maxi Plus Buggyboard to my pushchair?
• My pushchair hasn't been tested with the BuggyBoard?

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Need a Spare Part for your Lascal BuggyBoard? (2)

• BuggyBoard Spare Parts List
• I have lost a part of my BuggyBoard where can I get a replacement?

Lascal Kiddyguard Gates (4)

How the Kiddyguard Gates work (2)

• Lascal Kiddyguard Accent & Assure Manual
• Lascal Kiddyguard Avant User Manual

Cleaning the Kiddyguard Gates (1)

• How to clean your Kiddyguard gate

Common Kiddyguard Q&As (8)

• How will I know if a gate can be fitted in the opening?
• Lascal Kiddyguard Gates Dimensions
• What's the difference between the Kiddyguard gates?

View all 8

Kiddyguard Spare Parts (2)

• Spare parts for the Kiddyguard Assure and Accent
• Spare parts for the Kiddyguard Avant

Love To Dream Swaddles & Sleepsuits (4)

Stage 1 Swaddling (4)

• Can my baby use the LOVE TO DREAM SWADDLE UP™ from birth?
• Is the SWADDLE UP™ unhygienic?
• When should I stop swaddling my baby?

View all 4

Stage 2 Transitioning (7)

• How long will it take to transition my baby?
• Can I use the SWADDLE UP™ transition bag if my baby has been swaddled with arms down?
• Should I have a transition suit or bag?

View all 7

Stage 3 Independent Sleep (3)

• What are the benefits of the Sleep Suit?
• What material is the LOVE TO DREAM SLEEP SUIT™ warm made from?
• What size Sleep Suit should I buy?

Common Love To Dream Q&As (23)

• Can my baby wear the SWADDLE UP™ in a car seat?
• What should my baby wear at night?
• How do I wash my Swaddle?

View all 23

Mima Moon Highchair (1)

About the Mima Moon (3)

• How long can my child use Mima Moon?
• How do I clean the chair?
• How do I attach the footrest?

Mima Xari Pushchair (4)

How the mima Xari Pushchair works (5)

• mima Xari Pushchair instructions
• BeSafe iZi-Go Isofix base quick guide
• BeSafe iZi-Go Modular instructions

View all 5

Cleaning your mima Xari Pushchair (3)

• A quick guide to maintaining your mima Xari
• How do I clean my mima Xari pushchair?
• How do I clean the carrycot?

Common mima Xari Q&As (5)

• Can I fold the pushchair with the seat or carrycot attached?
• Can my baby sleep in the carrycot overnight?
• How do I fold my Xari?

View all 5

Spare Parts for your mima pushchair (3)

• Can I purchase spare parts for my Xari pushchair?
• Can I purchase spare parts for my Kobi pushchair?
• mima Xari Spare Parts list

Order Queries and Returns (3)

Ordering with Us (2)

• Do you price match?
• Where's my order?

Postage and delivery (3)

• How long is delivery?
• How much is delivery?
• Where's my order?

Returns (3)

• Can I cancel my order?
• Can I return a faulty item?
• 30 Day Return Guarantee

Owlet Smart Sock & Cam (4)

How the Owlet works (2)

• What is the difference between the Owlet Cam 1 and 2?
• How does the Smart Sock work?

Cleaning your Owlet (1)

• Is the Owlet Smart Sock washable?

Common Owlet Q&As (32)

• I need help with my Owlet
• Owlet Disclaimer
• Can I control the Camera position from the app?

View all 32

Owlet Spare Parts (1)

• Spare Parts for the Owlet

Potette 3 in 1 Potty (4)

How the Potette works (2)

• Potette - using it at home
• The difference between Potette Plus and Potette Max

Cleaning the Potette and Liners (2)

• How do I clean the Potette?
• How do I clean my hard liner or reusable liner?

Common Potette Q&As (7)

• How long do the disposable liners take to biodegrade?
• Potette Max Hard Liner
• I need help with my potty training

View all 7

Potette Spare Parts (1)

• Potette spare parts

Reer Ear Defenders (2)

How the Reer Ear Defenders work (2)

• Baby Ear Defenders instructions
• Kids Ear Defenders instructions

Common Reer Q&As (5)

• How do I clean my ear defenders?
• What age are the ear defenders suitable for?
• What are the ear defenders made from?

View all 5

Rockit (AA Battery) (6)

How the Rockit Rocker works (7)

• User manual for the original Rockit Rocker
• User manual for the Rockit Wooshh
• User manual for the Rockit Zed

View all 7

Cleaning your Rockit products (3)

• How do I clean my Rockit Rocker?
• How do I clean my Rockit Wooshh?
• How do I clean my Rockit Zed?

Common Rockit Q&As (11)

• Can I use the Rockit in the rain?
• Can I use the Rockit on a cot?
• Can I use the Rockit on a double buggy?

View all 11

Common Wooshh Q&As (8)

• Can I attach Wooshh to my baby's cot?
• Can I leave the Wooshh on all night?
• How do I change the volume level on my Wooshh?

View all 8

Common Zed Q&As (10)

• Can the nightlight stay on?
• Does Zed generate white noise?
• Does Zed switch off automatically?

View all 10

Rockit Spare Parts (1)

• What do I do if I've lost the strap for my Rockit?

Rechargeable Rockit (4)

How the Rechargeable Rockit works (2)

• User manual for the Rechargeable Rockit Rocker
• How does the Rechargeable Rockit fit to my pram?

Cleaning your Rechargeable Rockit (1)

• How can I clean my Rockit?

Common Rechargeable Rockit Q&As (15)

• My Rechargeable Rockit does not always start
• How do I adjust the speed?
• Does the Rechargeable Rockit work with all makes of prams?

View all 15

Spare parts for the Rechargeable Rockit (1)

• Can I buy additional brackets to fit the Rockit to other prams?

Ziza (4)

How the Ziza highchair works (1)

• Ziza highchair manual

Cleaning the Ziza Highchair (2)

• Can I remove the harness for washing?
• How do I clean my highchair?

Common Ziza Q&As (8)

• Highchair dimensions
• How do I change the footrest?
• How long can my child use the highchair?

View all 8

Spare Parts for the Ziza (1)

• Can I purchase spare parts for my Ziza highchair?