We offer a one-year warranty on unused, unopened products which can be returned for a refund and a 30-day warranty only on manufacturing faults. These should just be for plastic / silicon defects or abnormalities caused in the manufacturing of the product.
Things not covered:
Fair wear and tear
Damage caused by baby chewing or biting on the teat
Degradation
Customer accidental damage
30 days should be from the day of purchase unless the customer can prove that they have not started using the product until a later date i.e. purchased before the baby is born. In these circumstances, if the customer can prove that the soother has only started being used outside of the 30 days then we should use the start date of use as the beginning of the warranty.
