If ordered before 12pm on a weekday, we'll dispatch your order the same day. Orders received after 12pm will be dispatched the following working day. Most orders will arrive with you within 1-5 days depending on the carrier. If you have not received your order as per the below please contact us for help and next steps.
For larger orders we send orders out by courier. This is tracked service and we can give you your tracking number once dispatched if you require this. If you've provided us with a mobile number, the courier will send you your tracking information. These orders go out on a two day service, but often arrive next day. If your order hasn't arrived within 5 days of dispatch, please get in touch so we can start a claims process and get you a replacement sent out as soon as possible. Again, please check that your item has not been left in a safe place or with neighbours.
